Report bugs, errors
Why I don't receive my tokens after deployment?
If your transaction is accomplished and you paid the fees, you have probably received your tokens. Go to your wallet address page from BscScan, EtherScan or others, looking for the token balance sections, you'll see a list of tokens. Find and click to your token and copy its address to your wallet.
If these steps don't help you, contact our support immediately with your transaction hash or wallet address. If possible, try to take screenshots and describe the situation precisely, we'll help you solve your problem.
Where is my token?
If your transaction is accomplished and you paid the fees, you have probably received your tokens. Go to your wallet address page from BscScan, EtherScan or others, looking for the token balance sections, you'll see a list of tokens. Find and click to your token and copy its address to your wallet.
If these steps don't help you, contact our support immediately with your transaction hash or wallet address. If possible, try to take screenshots and describe the situation precisely, we'll help you solve your problem.
My token doesn't do X, why?
Firstly, all contracts are well tested and audited by our team. It should have no errors. Secondly, before quick assumption about why your token doesn't function correctly, please take some times to check other questions in this FAQs, you may find your answer.
If that doesn't help, contact our support immediately with your transaction hash, wallet address and token address. If possible, try to take screenshots and very importantly, describe the situation precisely why you think your token is defective, we'll help you solve your problem.
Why do I set tax of 5% but X website said that my tax is 5.12%? Do you charge any tax?
No, we don't. Most websites do simulation to decide your taxes, they don't know your actual taxes. So what they do is to estimate by simulate sell and buy. And when your contract sells, usually it needs to swap some tokens for taxes or rewards, so these websites will show a slightly more tax than the percentage you set earlier. Besides, this issue happens when you have quite small liquidity pool and it will go away when your liquidity get big, so any taxes swapped by your own contract is not significant anymore compared to the liquidity pool size.
Why can't I add liquidity V2 for PancakeSwap?
If you see an error like: "The contract function addLiquidityETH reverted with the following reason: Pancake: OVERFLOW", probably you set the total supply of your token way too high. You can try to set a smaller amount of tokens when creating a trading pair.
My transaction is pending for too long, what should I do?
You should cancel your transaction if it wasn't mined within 50 blocks. Sometimes, this issue happens on Ethereum due to network congestion, the gas price fluctuated too quickly, that leads to the price you paid became low, so no miners will mine your transaction. To cancel your transaction, you send 0 ETH to yourself using the same nonce as the pending transaction (with higher gas fee). After done, the pending tx will be canceled and you can deploy your token again (use higher gas fee option if possible).
You can also report bugs, errors. We'll consider your feedback to improve our products and services.
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